(Photo : Screenshot from: Hulu Official Website ) 'Defendants prefer that users use the Hulu applications because, compared to computer browsers, applications provide more direct access to consumers' personal data during online and offline use,' the suit alleges.Ĭustomers accuse Hulu with different complaints The complainants also want Hulu to be penalized for 'false advertising and fraud' since they claim on their website that high-quality streams are made available to 'all your favorite devices.' Contrary to what they offer for PC subscriptions. This information is subsequently monetized and resold to advertisers, social networking sites, business partners, and third-party companies.' 'Defendants throttle streaming quality to consumers to force their customers to access Hulu using through proprietary Hulu application rather than web browsers,' the lawsuit alleges.'Defendants use their applications to collect personal information such as location data, email addresses, and device serial numbers. Allegedly, the app steals information from the users and sell them to third-party companies for monetization.
As first reported via Variety, the filed suit claims that Hulu is intentionally slowing down PC streaming to force users to switch to the Hulu app.